Terms and Conditions

1. Services Provided

Carsu offers a comprehensive SaaS platform designed to assist in managing car repair and tire shops. Our platform includes Customer Relationship Management (CRM) services, scheduling tools, and communication functionality. Additionally, it integrates with WhatsApp Business to facilitate seamless communication between users and their clients. Our platform also provides detailed information on cars, parts, and repair procedures.

2. Definitions

In these Terms and Conditions:

3. Account Registration

To access certain features of our services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account credentials and for all activities that occur under your account.

4. Use of the Platform

4.1 Integration with WhatsApp Business: Our platform integrates with WhatsApp Business, allowing you to communicate with your clients. You must comply with WhatsApp's terms and conditions and any other applicable policies. We are not responsible for any issues arising from your use of WhatsApp Business.

4.2 Excess Costs: Any excess costs generated by your use of the WhatsApp Business integration, including but not limited to messaging fees and data charges, will be invoiced separately to you. You agree to pay all such invoices promptly.

5. Information Disclaimer

The information provided on cars, parts, and repairs is prepared with the utmost care. However, it is provided "as is" and we do not guarantee its accuracy, completeness, or usefulness. You agree that your use of this information is at your own risk.

6. Payment and Pricing Terms

6.1 Fee Schedule and Payment Obligations: All fees for accessing and using Carsu’s services and products are as published on our website or as otherwise provided in writing. By using our services, you agree to pay all applicable fees—including any required taxes—in accordance with the payment methods and schedules indicated by Carsu. Nonpayment or delays may result in the suspension or termination of your access to our services.

6.2 Right to Modify Pricing: To continuously deliver optimal service quality and remain adaptive to market and operational changes, Carsu reserves the exclusive right to adjust its pricing—including fees, promotional offers, or any special pricing programs—at its sole discretion. Any planned modifications to pricing will be communicated in writing at least thirty (30) calendar days in advance of the change taking effect. Your continued use of our services after the effective date of any pricing update shall serve as your acceptance of the revised fees.

6.3 Promotional Programs and Special Offerings: From time to time, Carsu may present promotional pricing, discounts, or other special offers. Such programs are subject to their own specific terms and will be separately disclosed. Notwithstanding any previously promoted rates, all pricing remains subject to modification as provided in Sections 6.1 and 6.2.

6.4 No Obligation to Honor Previous Pricing: Except where expressly agreed to in a separate written contract, Carsu is under no obligation to continue offering any previously published or quoted pricing once modifications are made. All adjustments will be applied prospectively, and any amounts already paid shall not be subject to retroactive price changes specifically provided for in this Agreement.

7. Intellectual Property

All content and materials on our platform, including but not limited to text, graphics, logos, and software, are the property of Carsu or its licensors and are protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable, and revocable license to use our services for your personal or business use, subject to these Terms.

8. Prohibited Activities

You agree not to use our services for any unlawful purpose or in any way that could harm our services or impair others' use of our services. Prohibited activities include, but are not limited to, hacking, spamming, transmitting malicious software, and violating any third-party rights.

9. Term and Termination

9.1 Term: Your subscription will commence on the effective date specified in your order and continue for the term specified.

9.2 Termination for Cause: We may terminate or suspend your account and access to our services at any time, without prior notice or liability, if you breach any of these Terms or for any other reason. Upon termination, your right to use our services will immediately cease.

9.3 Effect of Termination: Upon termination, you will no longer have access to the services and any data associated with your account may be deleted.

10. Limitation of Liability

To the fullest extent permitted by law, Carsu and its affiliates, officers, employees, agents, partners, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use our services; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any bugs, viruses, or the like that may be transmitted to or through our services by any third party; or (iv) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through our services. In no event shall our liability exceed the total amount paid by you for the specific service giving rise to the claim.

11. Third-Party Services Disclaimer

Carsu may provide links to third-party websites or services for user convenience. We do not endorse, control, or assume responsibility for the content, policies, or practices of any third-party sites. Your use of such third-party services is at your own risk and subject to their respective terms and conditions.

12. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and Carsu, superseding any prior agreements, communications, or understandings, whether written or oral, relating to our services.

13. Confidentiality

Each party agrees to protect the confidential information of the other party with the same standard of care it uses to protect its own confidential information but in no event less than reasonable care. Confidential information includes all information designated as confidential, including Customer Data.

14. Data Processing and Privacy

Our handling of your data is governed by our Privacy Policy, which details how we collect, use, and protect your personal information. You agree to the terms of our Privacy Policy by using our services.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the European Union and the laws of the country in which you reside, without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts of Amsterdam, the Netherlands.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our Website. You are advised to review these Terms periodically for any changes. Your continued use of our services following the posting of changes will constitute your acceptance of those changes.

17. Contact Us

If you have any questions about these Terms, please contact us at:

Email: hello@carsu.com
Address: Harderwijkerweg 145, 3852 AB Ermelo, The Netherlands

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.